Full-time/Benefits Eligible
    Bilingual (English/Spanish) Preferred
    Monday through Friday 8:30 pm to 5:00 pm *
    Salary:  $127,000/year (not negotiable)**
    *Flexibility is needed for evening and weekend to assist with time sensitive matters and to provide adequate support to staff.
    ** Bilingual differential pay available

    Emerge Center Against Domestic Abuse has begun an organizational process of transforming philosophy and practice to acknowledge the root causes of violence as being embedded in multiple, intersecting systemic oppressions (sexism, racism, homophobia, transphobia, classism/poverty, able-ism, and anti-immigrant sentiment).

    These conversations directly impact the climate and culture of our organization and are tied to the climate and culture in our community related to violence as a normalized experience. We are seeking team members across the organization who understand that humanizing the experience of all people is a radical act in a non-profit system and who are willing to be a part of transforming our organizational culture to be a more antiracist multicultural institution.

    We are seeking job applicants who understand it is our responsibility to ensure that our responses to domestic abuse must include the experiences of those who are most in need and who have the least amount of access to help and support and who can work in an environment that is rapidly changing.

    We’re committed to making our community a safer place for everyone. Join us!

    POSITION OVERVIEW

    The Vice President of Organizational Operations (VPOO) oversees and implements Emerge’s essential operational areas, including financial management, facilities and vehicle coordination, Information Technology, data and funder reporting, compliance, grant writing and management, and capital project oversight. As a vital member of the Senior Leadership Team, the VPOO advances organizational goals, champions a healthy and inclusive workplace culture, and ensures Emerge’s anti-racism and equity principles drive all operations. This role is integral in aligning the organization’s internal processes with its mission, fostering an environment where principles of equity are consistently embedded in every aspect of the work.

    Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

    RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

    • Commits to upholding the agency’s mission, vision, community guidelines and values of safety, liberation, responsibility & repair, love, innovation, and joy. We value diversity, inclusion, equity, and belonging in all that we do
    • Engage in radical service to, and acceptance of, staff and participants as they are by committing to showing up with integrity and love and encouraging all to use their power to affect change
    • Commits to creating and maintaining a safe, equitable, trauma-informed, and healing work environment for all participants and staff members
    • Commits to a culture of understanding how our collective actions affect participants’ efforts to regain their independence and rebuild their lives
    • Assess potential crisis situations responding to, and accurately documenting, in an equity-centered and trauma-informed manner while notifying appropriate personnel as soon as possible
    • Follow all protocols and practices of Emerge programs, as well as all city, county, state, and federal rules
    • Displays an ability to identify problems and generate a range of solutions utilizing creativity, collaboration, open communication, and critical thinking skills
    • Maintains confidentiality of shelter sites and information pertaining to all staff, participants, and visitors.
    • Dedicated to personal development, furthering knowledge, services, and approaches to better meet needs of participants and staff
    • Strives for innovation incorporating new tools, practices, and mindsets that support relationship building, rest, restoration, and healing; not only for collective liberation but also for our individual wholeness, freedom, and ability to thrive
    • Attend all meetings and trainings as required

    RESPONSIBILITIES COMMON TO ALL LEADERSHIP POSITIONS

    • Ensures programs, services, and practices support the vision, mission, community guidelines, values, and philosophy of the agency
    • Cultivates a culture of love, safety, liberation, responsibility and repair, innovation, anti-racism, and anti-oppression, and supports and promotes innovative practices aligned with these values
    • Supports values-based leadership and actively builds an equity-centered culture where fairness, justice, and inclusivity are at the forefront of decision making, and organizational practices
    • Promotes, embraces, and actively seeks to co-create spaces that are inclusive of employees from diverse backgrounds, perspectives, and experiences
    • Builds relationships and a sense of community among staff, with a focus on increasing equity, inclusion, and belonging through collaborative and co-creative practice
    • Encourages power sharing and takes action to create a culture where staff feel valued, respected, and empowered to perform their best using their gifts, skills, knowledge, and lived experiences to transform the organization and the community we serve
    • Ensures that the practices function in accordance with standards set forth in contracts and agency policy
    • Fosters positive and effective, nonviolent communication that promotes transparency, responsibility, and inclusivity.
    • Manages programs to ensure they are equitable, sustainable and results driven
    • Stays informed about current domestic abuse information and regulations
    • Continuously monitors and evaluates the organization’s progress
    • Knowledgeable in the techniques used to plan, implement, and evaluate programs or initiatives.
    • Ability to work well independently and be self-motivated
    • Proficient computer skills including e-mail, calendars, document processing, spreadsheets, and database
    • Able and willing to travel within a designated service area for work

    ESSENTIAL DUTIES

    • Works with the Operations Manager to maintain broad oversight of facilities and vehicle management, including preventative maintenance and rapid response to repair needs impacting operations and/or service delivery
    • Provides support to the Director of Operational Resources related to inventory management and timely ordering/delivery of supplies necessary for agency and program operations
    • Serves as primary liaison for Information technology vendors (e.g., phones, internet, computers, and copiers), and ensures that the agency’s IT hardware and software infrastructure is up-to-date and functional to meet staff and participant needs
    • Supports the Director of Finance in implementing sound financial management protocols and internal controls, monitoring cashflow and other key indicators of financial health, developing an organizational budget, and preparing financial tools and documents that keep internal and external stakeholders informed as to Emerge’s financial condition
    • In conjunction with the CEO, provides guidance and direction on risk issues agency-wide
    • Works with insurance brokers and carriers to develop and negotiate a comprehensive, affordable package of insurance coverage to meet funding requirements and agency fiscal responsibility needs
    • Engages Emerge’s attorneys to gather information for the CEO and Senior Leadership Team to use in making decisions with potential legal implications
    • In partnership with the Grant Writer and Director of Finance, ensures thorough research of diverse funding opportunities, and timely submission of grant proposals that highlight the important and effective work Emerge does in the community and align with current funding needs
    • Oversee the data management team in submitting comprehensive, accurate and timely reporting to government and non-government funding sources
    • Supports the data management team in processing donor/donation data, in conjunction with the VP of Community Engagement and Director of Finance
    • Ensures all contract/funder expectations and commitments are met
    • Represents Emerge with external stakeholders, and participate in related committees, meetings, and events as appropriate
    • Adheres to agency policies and procedures and all City, County, State and Federal rules and regulations

    REQUIRED EXPERIENCE AND QUALIFICATIONS – Any combination of at least 7 years of work, professional or life experience (personal), in the following areas: 

    Note: Emerge recognizes that the required skills and knowledge needed to serve survivors of domestic abuse can be derived by formal professional experience as well as other life experience outside of a professional setting.  Applicants will be asked to make direct connections between their work/life experience and the required qualifications. We value the added foundation of formal education, however, any years spent in an educational institution will not count directly toward the number of years required/preferred. 

    • Seven years of senior leadership experience with a preference that at least three of those years in nonprofit, human services organizations
    • Experience overseeing organizational operation functions and activities
    • Expertise in domestic violence, gender-based violence and/or other forms of oppression and community violence
    • Experience working in large, complex systems and organizations
    • Knowledgeable of financial management procedures
    • Knowledge of local, state, and federal funding systems and opportunities
    • Demonstrate willingness and ability to confront racist, homophobic, transphobic behavior/comments in any setting
    • Ability to build authentic relationships with team members, supervisors, and program participants through practices such as listening to gain deeper understanding, being vulnerable and engaging in giving and receiving feedback
    • Ability to examine your own privilege and connections to power and/or oppressions so that you can work in service and consideration of the entire humanity of others
    • Ability to function in a complex institution and systems with a focus on problem solving and adaptability
    • Ability to communicate, both written and oral, clearly, and concisely
    • Ability to work independently and collaboratively, building authentic relationships with team members, supervisors, and participants
    • Willingness to acknowledge personal humanity and that of others, understanding the impact of individual experiences on interactions
    • Commitment to approach others with grace and compassion, rather than judgment
    • Computer skills including e-mail, calendars, document processing, spreadsheets, and databases
    • Demonstrates consistency, accuracy, and thoroughness in work
    • Ability to adapt to frequent changes in the work environment, manage competing priorities, and shift deadlines and unexpected situations
    • Ability to approach work with a focus on service and purpose, always centering the community that Emerge exists to support
    • Effective communication skills and a willingness to collaborate and engage others in conversation
    • Ability to organize one’s work and maintain a consistent focus on detail
    • Adaptable to shifting between periods of working independently and periods of collaboration
    • Preferred: Bilingual (English/Spanish)

    OTHER REQUIREMENTS

    • Ability to obtain appropriate fingerprint clearance through the Arizona Department of Public Safety
    • Ability to obtain CPR/First Aid certification
    • Valid Arizona Driver License and proof of automobile insurance (as applicable)

     PHYSICAL DEMANDS

    • Must be able to sit or stand during an 8–10-hour workday
    • Must be able to lift twenty-five pounds
    • Prolonged periods of sitting at a desk and working with computer systems (monitor, keyboard), reports, and other data sources, reading/entering/processing data, and figures

    Emerge is an equal opportunity employer