Kwiminyaka elithoba eyadlulayo, xa “iProtokholi yoVavanyo lweLethaality” yasekuhlaleni yayikhona (umanduleli we-APRAIS), uAnna wafowunela i-911 xa umyeni wakhe wambetha ngokwasemzimbeni. Xa igosa eliphendula ubizo labuza u-Anna imibuzo yovavanyo lomngcipheko we-LAP, uAnna waphendula ngokuthi “hayi” kuyo yonke. Kodwa imbono yegosa ibonise ukuba imeko yayiyingozi kakhulu kwaye yadibanisa u-Anna no-Emerge. Emerge wolula isandla, kodwa uAnna akazange aphendule. Wayesoyika ukuthetha nantoni na enokufaka umyeni wakhe engxakini, kuba esoyika ukohlwaywa. Phantse kwiminyaka elishumi kamva, u-Anna waphinda wafowunela i-911 xa umyeni wakhe wambetha.
Ngeli xesha, xa kuqhutywa uvavanyo lomngcipheko lwe-APRAIS, wayesazi ukuba kufuneka achaze zonke izenzo zokuphathwa gadalala ngokwamazwi, ngokwemali, ngokweemvakalelo nangokwasemzimbeni. Wayengathandabuzi ukuba umyeni wakhe wayekwazi ukulandela izisongelo zakhe zokumbulala okanye ukwenzakalisa abantwana babo. Udla ngokumtyhola ngokuthandana yaye usebenzisa imipu anayo ekhayeni ukuze agrogrise yena nabantwana babo.
U-Anna wabelana ngokuba ujikeleza phakathi kokuba nobubele kunye nokuxolisa, kunye nokudubula kwizenzo zobundlobongela. Ngeli xesha, xa iinkonzo ze-Emerge zinikezelwa ku-Anna, wamkela. Kwiinyanga ezimbalwa ezidlulileyo, u-Anna ebesoloko esiya kumaqela enkxaso ngeenkonzo ezisekelwe kuluntu lwase-Emerge kwaye iingxelo zokuba “ufunda kakhulu.”
UAnna usenemiqobo emininzi yokhuseleko nokwaneliseka phambi kwakhe. Uhlala nelungu lentsapho okwethutyana yaye akakawufumani umsebenzi okanye indawo eyeyakhe yokuhlala. U-Anna ukwajongene nokubandakanyeka kweSebe loKhuseleko lwaBantwana nosapho ngenxa yempatho-gadalala ebonwa ngabantwana kweli khaya (leyo uEmerge emxhasa ngayo). Kodwa uAnna wenza inkqubela enkulu ekuvuleni phandle ngokuxhatshazwa aye wajamelana nako nempembelelo ekuye kwaba nayo kuye nakubantwana bakhe. Into ekungakhange kube lula kuye ukuyenza.
Uqala ukusebenza ngeziphumo zomonzakalo abanyamezele bonke kwaye wabelane ngokuba ufuna ukuphonononga unyango kuye nakubantwana bakhe. Ngelixa uhambo luka-Anna oluya kubomi obungenaxhatshazo lusekude ukuphela, ngenxa yoqhagamshelo olwenziwa nge-APRAIS, u-Anna akayi kunyanzeleka ukuba ahambe yedwa olu hambo.